Terms & Conditions — Salcon Electronics / Salcon Sound Labs
Last Updated: 25/10/2025
Welcome to Salcon Electronics (“Website”), operated by Salcon Electronics (“Company”, “we”, “our”, “us”).
By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by these Terms & Conditions.
If you do not agree with these terms, please do not use our website.
1. Company Information
Business Name: Salcon Electronics
Registered Address: 95, Old Lajpat Rai Market, New Delhi-110006
GST Number: 07AATPS3961K1ZV
Contact Email: info@salconelectronics.com
Customer Care Number: +919310088293
2. Use of the Website
By using this website, you confirm that:
You are at least 18 years old.
You will use the website only for lawful purposes.
You will not attempt to harm, disable, or interfere with site functionality.
You will not engage in fraudulent activity, false orders, or misuse of the site.
We reserve the right to block or terminate access to anyone who violates these terms.
3. Product Information
We manufacture and sell electronic goods including audio equipment, DIY kits, speakers, amplifiers, accessories, and related products (“Products”).
We make reasonable efforts to display accurate product details, specifications, images, and pricing.
However:
Actual product colors may vary slightly due to display differences.
Product specifications may change without prior notice.
Pricing errors, if any, may be corrected, and orders may be revised or canceled if required.
4. Orders & Acceptance
By placing an order, you confirm that:
All information provided is accurate and complete.
You are authorized to use the selected payment method.
You agree to the pricing, taxes, and shipping charges shown.
We reserve the right to:
Accept or reject any order
Limit or cancel quantities
Verify information before dispatch
Cancel fraudulent or suspicious orders
You will receive an email/SMS confirmation once your order is successfully placed.
5. Pricing, Taxes & Invoices
All prices listed are in Indian Rupees (INR).
Prices may include or exclude GST depending on the product type.
GST, shipping, and additional charges (if any) will be shown at checkout.
You will receive a valid GST invoice for every order.
If purchasing as a business, ensure your GST details are correct while ordering.
6. Payments
We accept secure online payments via:
UPI
Debit/Credit Cards
Net Banking
Wallets
Payment Gateways (Razorpay/PayU/others)
We do not store or process card details.
All transactions are encrypted and processed by certified payment gateways.
7. Shipping & Delivery
Shipping timelines depend on your location and courier availability.
Estimated delivery: 2–10 business days (India).
Once shipped, you will receive tracking details.
We are not responsible for:
Delays caused by courier agencies, weather, or unforeseen circumstances
Incorrect address or contact details provided by the customer
Packages lost due to customer errors
For full details, refer to our Shipping Policy
8. Returns, Refunds & Replacements
Electronics items are sensitive products. Our policies follow Indian Consumer Protection guidelines.
General rules:
Returns are accepted only for defective/damaged items.
You must notify us within 48 hours of delivery.
The product must be unused and in original packaging.
Replacement depends on stock availability.
Refunds may take 5–7 business days after approval.
For full details, refer to our Refund & Cancellation Policy
9. Warranty
Our products may come with a manufacturer warranty where applicable.
Warranty terms:
Warranty period: ONE WEEK / 7 DAYS
Warranty covers manufacturing defects only.
It does not cover physical damage, burns, over-voltage, improper use, or unauthorized repairs.
You may be required to provide photos/videos for verification.
10. Intellectual Property
All content on the website—including product designs, logos, text, photos, videos, graphics, manuals, and software—is the property of Salcon Electronics.
You may not:
Copy
Reproduce
Modify
Redistribute
Sell any content without written permission
Unauthorized use may result in legal action.
11. Limitation of Liability
To the maximum extent permitted under Indian law:
We are not liable for damages arising from improper use of products.
We are not responsible for losses due to courier delays or third-party failures.
We are not liable for consequential or indirect damages (business loss, data loss, profit loss, etc.).
All products must be used as per manual or instructions.
12. User Accounts
If you create an account:
You are responsible for maintaining confidentiality of your login details.
You must notify us immediately if you suspect unauthorized access.
We may suspend accounts involved in misuse or violations.
13. Third-Party Links
Our website may contain links to third-party sites.
We do not control or endorse their content or policies.
Use such links at your own risk.
14. Governing Law & Dispute Resolution
These Terms are governed by the laws of India.
Any disputes shall be handled under the jurisdiction of the courts of:
DELHI/DELHI
15. Changes to Terms
We reserve the right to modify these Terms at any time.
Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the website constitutes acceptance of the updated Terms.
16. Contact Information
For questions, support, or legal concerns:
Salcon Electronics
Email: info@salconelectronics.com
Phone: 9810115216
Address: 95 , Old Lajpat Rai Market, New Delhi